Vacation Notice 4/11-17
We're taking a brief (but totally needed) vacation from April 11-15th. Our shop is accepting orders during this time. You can expect your order to ship starting April 18th. If you have placed an order with a custom design, please allow an additional 2-3 business days for Lindsay to make your special item.
We are not checking emails during this time. You can expect a reply starting Monday, 4/18.
-Sizing: Please size up if in doubt! Girth and waist are the most important measurements. Read more about sizing here.
-Missing/delayed packages: The mail service has been VERY slow. Folks are working long hours with minimal staff & support. Sometimes your neighbor may get your package accidentally. Or the carrier incorrectly scanned your package as delivered, but it's not in your mailbox. These circumstances happen a lot. Please be patient. Most times, your package will arrive within a couple days as it reroutes to you. If you don't have a moment to wait, check with your neighbors and call your post office directly. Most of our packages are shipped in a pink or turquoise poly mailer. Priority packages are shipped in USPS packaging.
-Discounts: We do not have promotional offers available.You can sign up to our email newsletter and text program (via the pop-up on our homepage) to be entered to win a gift card. Good luck!
-Group/bulk orders: We may be able to help fulfill your large order. We need as much detail as you can provide (quantity/color/style/size) + your need-by date.
-International orders: We are unable to collect VAT at leotardboutique.com, but you can still shop with us on Etsy! Etsy will collect VAT and we can fulfill your order through our Etsy shop.
-Returns/Exchanges: We accept returns on unwashed/unworn/new items within 30 days; however, we are unable to process exchanges. Items from our handmade shop and personalized designs are final sale. Tights removed from packaging are final sale. To make a return, send to:
Leotard Boutique, LLC
12 Water St
Lebanon, NH 03766
If your item is return in new condition, you'll receive a refund to original method of payment within 3 business days.
Finally, thanks for your patience & understanding. It's just Lindsay & I running this leotard empire from our little town here in New Hampshire. Our kiddos have Spring break the same week, and we REALLY need to getaway for a bit!
Melanie & Lindsay